Plan driver
Through the 2021-2023 Industrial Plan, Sogei intends to continue and strengthen the growth path in support of the Public Administration, increasing quality, effectiveness and efficiency and investing in the development of frontier digital solutions and in the reorientation of its service model from a citizen eXperience & sustainability perspective.
Sogei, accelerator of the digital transformation process of the PA
RELATED SDGs
Target | Actions |
---|---|
3.8: To achieve universal health coverage, including protection from financial risks, access to essential quality health care services and safe, effective, quality and affordable access to basic medicines and vaccines for all. |
The development of innovative solutions to improve the access and quality of health services, such as the National System for the monitoring of health expenditure (TS System), the electronic prescription, the National Register of Patients (ANA) and the Electronic Health Record (FSE). |
3.d: To strengthen the ability of all countries, especially developing countries, to anticipate, reduce and manage health-related risks, both nationally and globally. |
Immuni APP: Sogei is committed to making available, configuring, managing and monitoring, running and maintaining the website of the “Immuni” notification and exposure application in safety. |
Target | Actions |
---|---|
8.2: To achieve higher standards of economic productivity through diversification, technological progress and innovation, also with particular attention to high added value and labour-intensive sectors. |
To increase economic productivity through the joint development of technologies, including with start-ups, and investments in innovation and technology that meet the needs of customers and of the community. |
Target | Actions |
---|---|
9.1: To develop quality, reliable, sustainable and resilient infrastructures - including regional and cross-border ones - to support economic development and the well-being of individuals, with a focus on equitable and affordable access for all. |
Evolution of theHub data centre towards a model of transversal supervision with a focus on core services, with the aim of creating quality, reliable, sustainable and resilient infrastructures. |
9.2: To promote inclusive and sustainable industrialisation and to significantly increase, by 2030, industry employment rates and gross domestic product, in line with the national context, and to double this rate in less developed countries. |
Projects aimed at increasing corporate digital awareness to facilitate innovation and digital transformation inside and outside the organisation, as well as to speed up the processes of change and digitisation. |
9.5: To increase scientific research, to improve the technological capabilities of the industrial sector in all countries - particularly in developing countries - as well as to encourage innovation and significantly increase by 2030 the number of employees per million people in the sector of research and development and expenditure on research - both public and private - and on development. |
Applied research focused on technological areas related to IoT, Machine Learning, Artificial Intelligence and blockchain. |
Target | Actions |
---|---|
16.3: To promote the rule of law nationally and internationally and to ensure equal access to justice for all. |
The development of services, control methodologies and tools to give greater effectiveness to actions to prevent and combat tax evasion, offences, fraud, tax and extra-tax crimes. |
16.6: To develop effective, accountable and transparent institutions at all levels. |
The development of innovative solutions that guarantee transparency, access to information and legality to customers and to the community. |
16.9: By 2030, to provide legal identity for all, including birth registration. |
The creation of the ANPR: an integrated system that allows municipalities to perform personal data services, to consult or extract data, to monitor activities and to carry out statistics, guaranteeing greater certainty and quality of the personal data. |
16.10: To ensure public access to information and to protect fundamental freedoms, in accordance with the national legislation and international agreements. |
The development of solutions and services able to assure customers of the support to institutions in ensuring public access to information. |
Target | Actions |
---|---|
17.1: To consolidate the mobilisation of domestic resources including through international aid to developing countries to increase their internal fiscal capacity and revenue collection. |
Support in the management and control of state revenues and the creation of new solutions and services for the acceleration of obligations and for the simplification of relations with taxpayers, which are also an aid in the fight against tax evasion. |
17.8: By 2017, to make operational the mechanism for strengthening bank technology and science, technology and innovation for less industrialised countries and to strengthen the use of advanced technology especially in information and communications. |
Technological partner of the MEF and reference point for digitisation of the country. |
17.16: To intensify the global partnership for Sustainable Development, assisted by plurilateral collaborations that develop and share knowledge, skills, technological and financial resources, to achieve the goals for Sustainable Development in all countries, especially in emerging ones. |
Participation in projects in cooperation with national and European institutions for the sharing of technology and experience. |
17.17: To encourage and promote effective partnerships in the public sector, between public and private spheres and in civil society, building on the experience of partnerships and on their ability to find resources. |
Participation in projects in cooperation with national and European institutions for the sharing of technology and experience. |
MATERIAL ISSUES
2: Compliance with industry laws and regulations
A condition for the very existence of the organisation is compliance with the rules (laws and regulations of the reference sector) in the governance of company activities.
3: Generation and distribution of economic/financial value
In order to create and distribute economic and financial value to all stakeholders, also with the aim of ensuring their economic sustainability, Sogei cannot ignore the achievement of sustainable economic and financial performance.
4: Innovation - implementation of investment plans
The innovation of products and processes is one of the main levers to ensure the sustainability and durability of the organisation. These aspects must find consistency with the investment plan and its implementation, always taking into account the context in which Sogei operates.
5: Digitalisation and digital inclusion
The protection of information is a fundamental issue, as well as a topic of attention and responsibility, with reference to the complex information system that is managed. Therefore, Sogei's activity must be carried out considering the current and potential consequences of the issues concerning the protection of privacy and the security of information systems, which hold sensitive information of various kinds of private (natural and legal persons) and public subjects.
6: User & Customer eXperience
Sogei unfailingly puts the needs of direct and final customers at the centre of the solutions offered and its operating model such that they are guaranteed full meeting of their needs and an adequate degree of satisfaction.
7: Public administration transparency (data and administrative processes)
The transparency of data and administrative processes is essential for an effective relationship between the Public Administration and citizens. The principle of transparency is closely related to the evolution of the public administration model towards open government/open data, as it is the key to guaranteeing the openness of public information assets, allowing constant monitoring of the activity by citizens and at the same time promoting the accountability of public administrators.
8: Security and Data protection
The protection of information is a fundamental issue, as well as a topic of attention and responsibility, with reference to the complex information system that is managed. Therefore, Sogei's activity must be carried out considering the current and potential consequences of the issues concerning the protection of privacy and the security of information systems, which hold sensitive information of various kinds of private (natural and legal persons) and public subjects.
9: Development of ICT systems/services to combat illegality
The services that Sogei carries out have, among other objectives, the task of contributing structurally to ensuring the legality and regulatory compliance that governs the activities performed nationally and the related obligations. The control and monitoring of compliance with the regulations requires infrastructure systems and ICT services that are capable of providing effective and efficient support in this regard.
10: Quality and reliability of services
Quality and reliability of services are significant conditions, characterising the management of relations with direct customers and with the end users of services. Quality also incorporates the level of customer satisfaction and the organisation’s ability to respond to the underlying requests in an appropriate and timely manner.
GRI
- GRI 201-1
- GRI 203-1
- GRI 307-1
- GRI 418-1
- GRI 419-1
Other indicators
- DIG-1
- DIG-2
- DIG-3
- DIG-4
- DIG-5
- ECO-1
- ILL-1
- ILL-2
- QAS-1
- QAS-2
- QAS-3
- SDP-1
- SDP-2
- SDP-3
- SDP-4
- SDP-5
- SDP-6
- SDP-7
- SDP-8
- SDP-9
- SDP-10
Sogei, orchestrator and cloud solutions broker
RELATED SDGs
Target | Actions |
---|---|
3.8: To achieve universal health coverage, including protection from financial risks, access to essential quality health care services and safe, effective, quality and affordable access to basic medicines and vaccines for all. |
The development of innovative solutions to improve the access and quality of health services, such as the National System for the monitoring of health expenditure (TS System), the electronic prescription, the National Register of Patients (ANA) and the Electronic Health Record (FSE). |
3.d: To strengthen the ability of all countries, especially developing countries, to anticipate, reduce and manage health-related risks, both nationally and globally. |
Immuni APP: Sogei is committed to making available, configuring, managing and monitoring, running and maintaining the website of the “Immuni” notification and exposure application in safety. |
Target | Actions |
---|---|
8.2: To achieve higher standards of economic productivity through diversification, technological progress and innovation, also with particular attention to high added value and labour-intensive sectors. |
To increase economic productivity through the joint development of technologies, including with start-ups, and investments in innovation and technology that meet the needs of customers and of the community. |
Target | Actions |
---|---|
9.1: To develop quality, reliable, sustainable and resilient infrastructures - including regional and cross-border ones - to support economic development and the well-being of individuals, with a focus on equitable and affordable access for all. |
Evolution of theHub data centre towards a model of transversal supervision with a focus on core services, with the aim of creating quality, reliable, sustainable and resilient infrastructures. |
9.2: To promote inclusive and sustainable industrialisation and to significantly increase, by 2030, industry employment rates and gross domestic product, in line with the national context, and to double this rate in less developed countries. |
Projects aimed at increasing corporate digital awareness to facilitate innovation and digital transformation inside and outside the organisation, as well as to speed up the processes of change and digitisation. |
9.5: To increase scientific research, to improve the technological capabilities of the industrial sector in all countries - particularly in developing countries - as well as to encourage innovation and significantly increase by 2030 the number of employees per million people in the sector of research and development and expenditure on research - both public and private - and on development. |
Applied research focused on technological areas related to IoT, Machine Learning, Artificial Intelligence and blockchain. |
Target | Actions |
---|---|
16.3: To promote the rule of law nationally and internationally and to ensure equal access to justice for all. |
The development of services, control methodologies and tools to give greater effectiveness to actions to prevent and combat tax evasion, offences, fraud, tax and extra-tax crimes. |
16.6: To develop effective, accountable and transparent institutions at all levels. |
The development of innovative solutions that guarantee transparency, access to information and legality to customers and to the community. |
16.9: By 2030, to provide legal identity for all, including birth registration. |
The creation of the ANPR: an integrated system that allows municipalities to perform personal data services, to consult or extract data, to monitor activities and to carry out statistics, guaranteeing greater certainty and quality of the personal data. |
16.10: To ensure public access to information and to protect fundamental freedoms, in accordance with the national legislation and international agreements. |
The development of solutions and services able to assure customers of the support to institutions in ensuring public access to information. |
Target | Actions |
---|---|
17.1: To consolidate the mobilisation of domestic resources including through international aid to developing countries to increase their internal fiscal capacity and revenue collection. |
Support in the management and control of state revenues and the creation of new solutions and services for the acceleration of obligations and for the simplification of relations with taxpayers, which are also an aid in the fight against tax evasion. |
17.8: By 2017, to make operational the mechanism for strengthening bank technology and science, technology and innovation for less industrialised countries and to strengthen the use of advanced technology especially in information and communications. |
Technological partner of the MEF and reference point for digitisation of the country. |
17.16: To intensify the global partnership for Sustainable Development, assisted by plurilateral collaborations that develop and share knowledge, skills, technological and financial resources, to achieve the goals for Sustainable Development in all countries, especially in emerging ones. |
Participation in projects in cooperation with national and European institutions for the sharing of technology and experience. |
17.17: To encourage and promote effective partnerships in the public sector, between public and private spheres and in civil society, building on the experience of partnerships and on their ability to find resources. |
Participation in projects in cooperation with national and European institutions for the sharing of technology and experience. |
MATERIAL ISSUES
2: Compliance with industry laws and regulations
A condition for the very existence of the organisation is compliance with the rules (laws and regulations of the reference sector) in the governance of company activities.
3: Generation and distribution of economic/financial value
In order to create and distribute economic and financial value to all stakeholders, also with the aim of ensuring their economic sustainability, Sogei cannot ignore the achievement of sustainable economic and financial performance.
4: Innovation - implementation of investment plans
The innovation of products and processes is one of the main levers to ensure the sustainability and durability of the organisation. These aspects must find consistency with the investment plan and its implementation, always taking into account the context in which Sogei operates.
5: Digitalisation and digital inclusion
The protection of information is a fundamental issue, as well as a topic of attention and responsibility, with reference to the complex information system that is managed. Therefore, Sogei's activity must be carried out considering the current and potential consequences of the issues concerning the protection of privacy and the security of information systems, which hold sensitive information of various kinds of private (natural and legal persons) and public subjects.
6: User & Customer eXperience
Sogei unfailingly puts the needs of direct and final customers at the centre of the solutions offered and its operating model such that they are guaranteed full meeting of their needs and an adequate degree of satisfaction.
7: Public administration transparency (data and administrative processes)
The transparency of data and administrative processes is essential for an effective relationship between the Public Administration and citizens. The principle of transparency is closely related to the evolution of the public administration model towards open government/open data, as it is the key to guaranteeing the openness of public information assets, allowing constant monitoring of the activity by citizens and at the same time promoting the accountability of public administrators.
8: Security and Data protection
The protection of information is a fundamental issue, as well as a topic of attention and responsibility, with reference to the complex information system that is managed. Therefore, Sogei's activity must be carried out considering the current and potential consequences of the issues concerning the protection of privacy and the security of information systems, which hold sensitive information of various kinds of private (natural and legal persons) and public subjects.
9: Development of ICT systems/services to combat illegality
The services that Sogei carries out have, among other objectives, the task of contributing structurally to ensuring the legality and regulatory compliance that governs the activities performed nationally and the related obligations. The control and monitoring of compliance with the regulations requires infrastructure systems and ICT services that are capable of providing effective and efficient support in this regard.
10: Quality and reliability of services
Quality and reliability of services are significant conditions, characterising the management of relations with direct customers and with the end users of services. Quality also incorporates the level of customer satisfaction and the organisation’s ability to respond to the underlying requests in an appropriate and timely manner.
GRI
- GRI 201-1
- GRI 203-1
- GRI 307-1
- GRI 418-1
- GRI 419-1
Other indicators
- DIG-1
- DIG-2
- DIG-3
- DIG-4
- DIG-5
- ECO-1
- ILL-1
- ILL-2
- QAS-1
- QAS-2
- QAS-3
- SDP-1
- SDP-2
- SDP-3
- SDP-4
- SDP-5
- SDP-6
- SDP-7
- SDP-8
- SDP-9
- SDP-10
Scalable operational model that enables the transition to a proactive and industrialised approach
RELATED SDGs
Target | Actions |
---|---|
9.2: To promote inclusive and sustainable industrialisation and to significantly increase, by 2030, industry employment rates and gross domestic product, in line with the national context, and to double this rate in less developed countries. |
Projects aimed at increasing corporate digital awareness to facilitate innovation and digital transformation inside and outside the organisation, as well as to speed up the processes of change and digitisation. |
MATERIAL ISSUES
4: Innovation - implementation of investment plans
The innovation of products and processes is one of the main levers to ensure the sustainability and durability of the organisation. These aspects must find consistency with the investment plan and its implementation, always taking into account the context in which Sogei operates.
5: Digitalisation and digital inclusion
The protection of information is a fundamental issue, as well as a topic of attention and responsibility, with reference to the complex information system that is managed. Therefore, Sogei's activity must be carried out considering the current and potential consequences of the issues concerning the protection of privacy and the security of information systems, which hold sensitive information of various kinds of private (natural and legal persons) and public subjects.
GRI
- GRI 203-1
Other indicators
- DIG-1
- DIG-2
- DIG-3
- DIG-4
- DIG-5
- ECO-1
Empowerment and capitalisation of know-how at the service of the PA transformation process
RELATED SDGs
Target | Actions |
---|---|
4.3: To guarantee by 2030 that every woman and man will have equal access to technical, vocational and tertiary education - including university - that is economically advantageous and of quality. |
The adoption and development of company policies and programs regarding career guidance and training (Genesis path, Mentoring Lab, Coaching, Logbook, etc.). |
4.4: To considerably increase by 2030 the number of young people and adults with specific skills - including technical and professional - for employment, decent jobs and entrepreneurship. |
The adoption and development of company policies and programs regarding career guidance and training (Genesis path, Mentoring Lab, Coaching, Logbook, etc.). |
Target | Actions |
---|---|
8.5: To ensure full and productive employment and decent work for women and men, including young people and people with disabilities, and fair pay for fair-value jobs by 2030. |
Assessment of the impacts of inequalities between company functions in order to take corrective actions where necessary to improve the gender balance between employees and executives. |
8.6: By 2030, to reduce the share of young people who are unemployed and out of any study or training cycle. |
Recruiting campaigns aimed at guaranteeing constant organisational and generational evolution through the entry of young new resources. |
Target | Actions |
---|---|
9.2: To promote inclusive and sustainable industrialisation and to significantly increase, by 2030, industry employment rates and gross domestic product, in line with the national context, and to double this rate in less developed countries. |
Projects aimed at increasing corporate digital awareness to facilitate innovation and digital transformation inside and outside the organisation, as well as to speed up the processes of change and digitisation. |
MATERIAL ISSUES
5: Digitalisation and digital inclusion
The protection of information is a fundamental issue, as well as a topic of attention and responsibility, with reference to the complex information system that is managed. Therefore, Sogei's activity must be carried out considering the current and potential consequences of the issues concerning the protection of privacy and the security of information systems, which hold sensitive information of various kinds of private (natural and legal persons) and public subjects.
6: User & Customer eXperience
Sogei unfailingly puts the needs of direct and final customers at the centre of the solutions offered and its operating model such that they are guaranteed full meeting of their needs and an adequate degree of satisfaction.
11: Talent attraction capacity
Human capital and its related skills are the basis of the management and development of an organisation. The ability to attract talent is therefore one of the indicators with which to measure the value of an organisation and helps to strengthen the identity and purpose of the same. Therefore, the ability to use “talents” within Sogei allows the enhancement of skills, strengthening of the business culture, an increase in the degree of involvement and a sense of belonging.
12: Training and skills development
The duration over time and the sustainability of Sogei include the need to invest concretely in the development of human resources with training courses suitable to enhance skills and to ensure a human capital capable of allowing the creation of value by the organisation, also with the services provided.
13: Company welfare – Work/life balance
The achievement and improvement of the balance between professional and private life has acquired a concrete and essential importance for a company. An adequate welfare system can allow an overall improvement in the capacity of human resources to contribute to the development and strengthening of the performance of an organisation.
GRI
- GRI 401-1
- GRI 401-2
- GRI 401-3
- GRI 404-1
- GRI 404-2
- GRI 404-3
Other indicators
- DIG-1
- DIG-2
- DIG-3
- DIG-4
- DIG-5
- PVF-1
- PVF-2
- PVF-3
- PVF-4
- PVF-5
- PVT-1
- PVT-2
- PVT-3
- PVT-4
- PVT-5
- PVW-1
- PVW-2
- PVW-3
Sogei promotore della sostenibilità e dell’ethical experience della PA
RELATED SDGs
Target | Actions |
---|---|
7.2: To considerably increase the share of renewable energies in total energy consumption by 2030. |
The purchase of energy produced exclusively from renewable sources, certified by RECS (Renewable Energy Certificate System). |
7.3: To double the global rate of improvement in energy efficiency by 2030. |
Sogei is strongly committed to the containment of its consumption and energy needs and studies and implements continuous actions to rationalise and monitor consumption, both in terms of technological infrastructure and plant engineering, safeguarding the provision of highly reliable services. |
Target | Actions |
---|---|
8.4: To progressively improve, by 2030, global efficiency in the consumption and production of resources and to attempt to decouple economic growth from environmental degradation, in accordance with the ten-year framework of programs relating to sustainable production and consumption, with the most developed countries at the forefront. |
Improvement of efficiency in the use of energy, including from renewable sources, of water and of other resources. Formalisation of these aspects in sustainable procurement policies and in supplier codes of conduct. |
Target | Actions |
---|---|
12.1: To implement the Ten-Year Framework of Programs for Sustainable Consumption and Production, involving all countries, with developed countries at the helm, but also taking into account the development and capacities of developing countries. |
Adozione del Code of Conduct on Green Data Center che ha l’obiettivo di identificare standard e best practice per supportare le aziende ICT nella definizione di una strategia di eco-efficiency comune nella gestione dei Data Center. |
12.2: By 2030, to achieve sustainable management and the efficient use of natural resources. |
Adoption of the Code of Conduct on Green Data Centre which aims to identify standards and best practices to support ICT companies in defining a common eco-efficiency strategy in data centre management. |
12.5: By 2030, to substantially reduce waste generation through prevention, reduction, recycling and reuse. |
The responsible management of Sogei and the various initiatives on the subject allow the transition towards a circular economy, in which resources are used in a more sustainable manner. |
12.6: To encourage businesses, especially large multinational companies, to adopt sustainable practices and to integrate sustainability information into their annual reports. |
Annual preparation of the integrated Report with the aim of providing a complete view of Sogei's strategy, operating and governance model and of the results achieved, or its ability to create sustainable and shared value, therefore able to last over time, in favour of its stakeholders. |
12.7: To promote sustainable public procurement practices, in accordance with the national policies and priorities. |
Progressive inclusion of "green criteria" in the purchasing procedures necessary to reduce environmental impacts. |
Target | Actions |
---|---|
13.1: To strengthen resilience and adaptation to climate-related risks and natural disasters in all countries. |
Progressive inclusion of "green criteria" in the purchasing procedures necessary to reduce environmental impacts. |
MATERIAL ISSUES
1: Ethics and integrity in performing business - Corporate conduct and Digital ethics
Managing a company requires the application of a code of ethics and compliance with principles that are able to guarantee reliable management of the activities and business, such as to allow the generation of value for all stakeholders in the short, medium and long term.
13: Company welfare – Work/life balance
The achievement and improvement of the balance between professional and private life has acquired a concrete and essential importance for a company. An adequate welfare system can allow an overall improvement in the capacity of human resources to contribute to the development and strengthening of the performance of an organisation.
14: Diversity, contamination and equal opportunities
The creation and maintaining of a work environment capable of guaranteeing and protecting diversity and inclusiveness are central factors for the management of Sogei's human resources.
15: Occupational health and safety
The constant monitoring of sensitive processes, with particular attention to the prevention of accidents and occupational diseases, both for its personnel and for stakeholders, is an essential issue for Sogei's business management.
16: Green ICT - responsible use and management of resources
Sogei is called upon to actively contribute to reducing the impact of ICT systems on the environment through the more efficient use of natural resources and materials, also through effective waste management and the sustainable and efficient management of water resource consumptions for industrial purposes.
17: Energy consumptions and emissions – mitigation of climate change impacts
The energy profile of an ICT infrastructure takes on greater importance in relation to the effects and impacts on the environment of its emissions regarding the need to mitigate the negative effects of climate change.
18: Responsible management of the supply chain
Sogei cannot ignore the management of its supply chain to maintain and ensure a truly sustainable profile. This is based on mechanisms and tools that are able to guarantee, over time, full control of its supply chain and full collaboration and total sharing of an overall sustainable procurement strategy.
GRI
- GRI 302-1
- GRI 302-3
- GRI 302-4
- GRI 302-5
- GRI 303-3
- GRI 305-1
- GRI 305-2
- GRI 305-4
- GRI 305-5
- GRI 306-2
- GRI 308-1
- GRI 414-1
Other indicators
- GSC-1
- GSC-2
- GSC-3
- PUE