The economic-financial performance: open in new window

(*) As a result of reclassification of the component relating to the implementation of the "Generational Value" project, from labour costs to provisions for risks and charges.

Generation and distribution of economic/financial value

In order to create and distribute economic and financial value to all stakeholders, also with the aim of ensuring their economic sustainability, Sogei cannot ignore the achievement of sustainable economic and financial performance.

Suppliers: production costs (B6, B7, B8)
Community: income taxes for the year, indirect taxes and taxes
People: labour costs (B9)
Shareholder: profit for the year
Lenders: interests and other financial charges (C17)

Innovation - implementation of investment plans

The innovation of products and processes is one of the main levers to ensure the sustainability and durability of the organisation. These aspects must find consistency with the investment plan and its implementation, always taking into account the context in which Sogei operates.

Investments

(values expressed in thousands of Euro)

Governance: open new window

Ethics and integrity in performing business - Corporate conduct and Digital ethics

Managing a company requires the application of a code of ethics and compliance with principles that are able to guarantee reliable management of the activities and business, such as to allow the generation of value for all stakeholders in the short, medium and long term. During 2020:

• no episodes of corruption were ascertained. In addition, during the reporting period, an anonymous report was received that was considered insignificant, which in any case received a response from the RPCT [Prevention of Corruption and Transparency Manager]
• the evaluation activity of the Ethics & Compliance Committee, reporting periodically to the Board of Directors and to the other control bodies, led to the classification of 1 case of conflict of interest, declared "apparent".

Compliance with industry laws and regulations

A condition for the very existence of the organisation is compliance with the rules (laws and regulations of the reference sector) in the governance of company activities. During 2020:

• no sanctions, even non-monetary ones, were issued against Sogei for non-compliance with the laws and regulations. Additionally there were no legal actions relating to unfair competition, antitrust and monopolistic practices;
• there are no administrative, fiscal or tax sanctions;
• no non-compliance with environmental laws and/or regulations was found which resulted in the application of pecuniary penalties and non-monetary sanctions.

Natural Capital: open new window

Green ICT – responsible use and management of resources

Sogei is called upon to actively contribute to reducing the impact of ICT systems on the environment through a more efficient use of natural resources and materials, also through effective waste management and the sustainable and efficient management of water resource consumptions for industrial purposes.

¹ The definition of freshwater/other types of water, adopted by the GRI Standards, is based on the ISO 14046:2014 standard and on the USGS (United States Geological Survey) document, Water Science Glossary of Terms, water.usgs.gov/edu /dictionary.html, (accessed 1 June 2018) and on the WHO (World Health Organisation) document Guidelines for Drinking-water Quality of 2017.

Energy consumptions and emissions - mitigation of climate change impacts

The energy profile of an ICT infrastructure takes on greater importance in relation to the effects and impacts on the environment of its emissions regarding the need to mitigate the negative effects of climate change.

CED parameters

For 2020, the December figure relating to electricity is estimated using the quarter-hour readings requested from the supplier, as the final consumption balance is not yet available.

Emissions

Direct emissions - For direct greenhouse gas emissions, connected to the combustion of natural gas for the winter heating of offices and for the production of DHW (domestic hot water) for the four canteens distributed in the two building complexes, the emission calculations were carried out using the emission factor for heat production indicated in the ISPRA reports, most recently the Report 317/2020 with the updated data for 2018 equal to 190.1 gCO_2eq/ kWh.

Indirect emissions - The emissions linked to the consumption of electricity can be evaluated as zero, thanks to the purchase of RECS (Renewable Energy Certificate System) certified energy, that is, derived solely from renewable sources.  For electricity, therefore, the value of emissions avoided is indicated, calculated using the emission factors reported by ISPRA in the 317/2020 report, equal to 281.4 gCO2/kWh for 2018 and 276.3 gCO2/kWh for 2019. (value also used for 2020, as it has not yet been updated).

Social and relationship Capital (Social and relationship Capital) : open new window

Responsible management of the supply chain

Sogei cannot ignore the management of its supply chain to maintain and ensure a truly sustainable profile. This is based on mechanisms and tools that are able to guarantee, over time, full control of its supply chain and full collaboration and total sharing of an overall sustainable procurement strategy.

During 2020:

• the contracts stipulated on purchase procedures managed by Consip or using the purchase instruments (conventions, framework agreements) always made available by Consip, net of additions or extensions, amount to 84% of the total stipulated;
• tenders were awarded with the EV criterion to the extent of 52% of the total value of the tenders awarded in the same year;
• penalties were contested for a value of less than 0.07% of the overall use of existing contracts.

Consip makes use of tools that provide for the inclusion in the award procedures of environmental and social requirements and criteria such as the Minimum Environmental Criteria (CAM) and additional environmental and social criteria. The latest data available, referring to 2019, highlights how the "green" disbursement managed by Consip as a whole of its activities, has reached a total value of Euro 5.5 billion (compared to 5 billion in 2018), of which 3 billion relating to the Conventions, 2.2 billion relating to the use of the Electronic Market of the PA (Mepa) and the remaining 0.3 billion deriving from the use of Framework Agreements and the Dynamic Purchase System of the PA (Sdapa), equal to approximately 40, 44% of the total value of purchases made through e-procurement tools.

#NOIDISOGEI: The value of people: open new window

Human resources - People value

At 31 December 2020, the Sogei population amounted to 2,210 people, all hired with permanent contracts.

Talent attraction capacity

Human capital and its related skills are the basis of the management and development of an organisation. The ability to attract talent is therefore one of the indicators with which to measure the value of an organisation and helps to strengthen the identity and purpose of the same. Therefore, the ability to use “talents” within Sogei allows the enhancement of skills, the strengthening of the business culture, an increase in the degree of involvement and a sense of belonging.

For the entire period of the 30-month apprenticeship, the new hires are supported by an HR Tutor, who accompanies them in the path of growth and autonomy, and by a Technical Tutor who is the reference for all aspects most closely related to the work in the Organisational Units. In 2020, the tutoring process involved 210 apprentices (the number includes both those who were hired in 2020 and in the previous 2 years), 144 technical tutors and 11 HR tutors. 70 new tutors received dedicated training. There were 1,070 tutoring meetings in total, most of which were group meetings in order to facilitate dialogue, integration and the sharing of experiences, as well as to streamline the process itself, in anticipation of the significant increase in new employees. The total commitment in hours was approximately 520.

Workforce evolution and average age

Workforce evolution by age groups

Percentage distribution by qualification

Training and skills development

The duration over time and the sustainability of Sogei include the need to invest concretely in the development of human resources with training courses suitable for enhancing skills and to ensure a human capital capable of allowing the creation of value by the organisation, also with the services provided.

Company welfare – Work/life balance

The achievement and improvement of the balance between professional and private life has acquired a concrete and essential importance for a company. An adequate welfare system can allow an overall improvement in the capacity of human resources to contribute to the development and strengthening of the performance of an organisation.

Percentage distribution of remote working and part-time work by gender

Diversity, contamination and equal opportunities

The creation and maintaining of a work environment capable of guaranteeing and protecting diversity and inclusiveness are central factors for the management of Sogei's human resources.

Workforce evolution by gender and age group

Women

Men

Percentage distribution by gender and category

Occupational health and safety

The constant monitoring of sensitive processes, with particular attention to the prevention of accidents and occupational diseases, both for its personnel and for interested third parties, is an essential issue for Sogei's business management.

In the course of 2020, against a total of over 3.4 million hours worked, 11 accidents occurred, of which 7 during work-related travel; it should be noted that the 4 accidents that occurred during work activities (in company offices or at home) mainly concerned slips, falls and impacts, not attributable to performing of the work task and none of particular severity. Finally, for the year 2020 an injury rate was recorded (compared to 1 million hours worked) of 3.23 with injuries while travelling and 1.17 without injuries while travelling.